How much experience does the company have? How much does a web site cost? Do you create cross browser web sites? I have a retail store. Do I need a Web Site? Do you create Flash sites? Do I need a Domain Name? I want to create an online store with credit card processing, can you do that? How can I see the stats for my web site? Can I cancel my Hosting or Maintenance plan? Do you require a deposit for building my web site? I want to have the same menus that you have on my site, does it cost extra? Is it complicated to move my web site to your servers? Why does it take 24 - 48 hours before my domain will be seen around the world? What is a RealOne web site? Is it true that you will create a web site for my new baby, for FREE!? I need 10 web sites with their own domain, is there a discount? My site needs to be updated every week, do you have a plan for that? I need a logo for my company that I can use on the web site and in print, do you do that? Can I buy a maintenance plan for just one month? Are your services for Canadian customers only? 1. How much experience does the company have? Nobody has less than 3 years experience. 2. How much does a web site cost? Web sites range from $200 - $10,000+ 3. Do you create cross browser web sites? Yes. We design all of our site to be compatible with Netscape and Internet Explorer. Each project is treated differently based on the requirements set by the customer. Some sites are designed to only work on Internet Explorer or Netscape because they are Intranets where there is only one standard browser. 4. I have a retail store. Do I need a Web Site? Having a web site is very inexpensive advertising. More and more people are looking to the web to see what the stores hours are, when the next sale is, where you are located and more. Having a web site for a business can generate more business if it is created and maintained properly. The choice is yours to make. 5. Do you create Flash sites? Yes. We can create Full Flash sites. We can also create sites that have Flash in them, like a menu or banners or just an intro page to the site. 6. Do I need a Domain Name? If you are going to create a web site presence for your business, then I would recommend that you do. Domain names are relatively inexpensive and it is easier for your customers to find you on the World Wide Web. 7. I want to create an online store with credit card processing, can you do that? Yes, we can create a full online store with shopping cart and credit card processing. There are simple and complex e-commerce web sites. A consultation with our team would be in order. 8. How can I see the stats for my web site? Incorporated into your Hosting package is a full graphical page with all your web site stats. Simply go to http://stats.yourdomainname.com to get a full report on your stats. 9. Can I cancel my Hosting or Maintenance plan? You can cancel your Hosting plan anytime within 30 days of activation. We will gladly refund your entire purchase price, minus any set-up fees that were incurred. A simple email and phone call from us to confirm, and it is done. 10. Do you require a deposit for building my web site? Yes. For new customers, a 50% deposit is required before any web development can commence. We offer free initial consultation for all customers. 11. I want to have the same menus that you have, on my site. Does it cost extra? There is no extra fee for the menus. The cost is only in the development time to set up the menus. 12. Is it complicated to move my web site to your servers? Not at all. We will walk you through every step of the way, or we can do it for you. 13. Why does it take 24 - 48 hours before my domain will be seen around the world? It takes that long for the new domain name to propagate and be registered on the servers around the World. 14. What is a RealOne web site? A RealOne web site consists of any type of Real Media (audio, text, picture and video) combined with interaction in other pages in the built in browser. Click Here to see a screen shot. 15. Is it true that you will create a web site for my new baby, for FREE!? Yes. Simply send us your baby picture via e-mail and all information you would like to have on your new baby's web page. We will create a page and host it on our site. The address will be like: http://www.dwebservices.com/babies/yourbabyname.htm 16. I need 10 web sites with their own domain, is there a discount? Yes. We will wave the setup fees ($250 Cdn - $25/site) and give you 15% off the price of hosting 10 domains. (based on a one year term for all 10 domains) 17. My site needs to be updated every week, do you have a plan for that? We have Maintenance plans to suit your needs. You can purchase a maintenance plan for weekly, by-weekly and monthly updates. For more details go to our Maintenance page . 18. I need a logo for my company that I can use on the web site and in print, do you do that? Our graphic artist has 5 yrs experience. He designs logos that are compatible for print as well as for the web. This service is available separately, or combined with a new d-web design project. 19. Can I buy a maintenance plan for just one month? Custom maintenance packages are available. You can a one time update, or one month with weekly updates. (The prices for these vary. Please contact our sales department to discuss what is best for you) 20. Are your services for Canadian customers only? Our services are global. However, we only code and produce english text web sites. In the future we may be offering french.